Your Questions Answered

The Canterbury Trusted certification, awarded by Business Canterbury, recognises and celebrates businesses committed to leading with trust, integrity and responsibility in our region.

Canterbury Trusted sets your business apart with recognition that is earned, visible and verifiable. Making it easier for people to choose you.

The assessment process for Canterbury Trusted certification costs $2,800 + GST. This includes an annual subscription and a $500 non-refundable deposit applied at the assessment stage. This fee does not include the cost of your Business Canterbury membership, which is required to apply.

Charges are applied at assessment stage. The fee covers an annual subscription and excludes GST.

Yes. Membership (Connect, Thrive, or Invest) is required before applying for Canterbury Trusted. Lite subscribers or customers are not eligible.

You can learn more about our Memberships here or contact us if you are not sure which type of membership you currently have.

Canterbury Trusted certification is valid for 12 months. Annual renewal ensures your business continues to meet our verified standards. We also conduct periodic quality reviews to maintain trust and integrity.

We will also carry out periodic reviews for members for quality assurance as well as providing tools to measure your success. 

Open to businesses of all sizes and industries operating in Canterbury with locally based staff.

Ethical practices and at least two years in business are required.

Below is a high level view of what you can expect to happen through the various stages of the process 

• Application: Contact us to begin your application. An invoice of $2,800 + GST will be issued, comprising:

  • $500 assessment fee (non-refundable)

  • $2,300 annual membership fee (refundable if your application is unsuccessful)

• Self-assessment: Evaluate your operations in governance, financials, people & culture, customer service, and safety.

• Verification: Business Canterbury validates your responses through interviews and supporting documentation.

• Award: Successful businesses receive certification and a brand pack to showcase their achievement.

Typically, 8 weeks from application to certification, depending on how quickly information is provided.

Book a meeting or get in touch with our team to discuss your application and discover how Canterbury Trusted can help your business stand out.

Book a meeting